Privacy policy

Privacy Policy

Last updated: August 11, 2026

At Eco Traders.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details and purchase history

  • Information you provide when contacting our customer support

  • Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Process payments

  • Deliver your products

  • Provide customer support

  • Communicate with you about your orders

  • Send important information about your account or purchases

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Analyze website traffic and customer behavior

  • Send marketing communications where permitted by law and where you have provided consent, when required

3. Payment Information

Payments made through our website are processed by third-party payment providers.

Eco Traders.in does not normally store your complete credit or debit card details on our own servers. Payment information is handled by the applicable payment provider according to its privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep your shopping cart working

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website performance

  • Measure advertising and marketing effectiveness

  • Provide relevant advertisements

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party services to operate and improve our store, including services for:

  • Payment processing

  • Shipping and delivery

  • Website analytics

  • Advertising and marketing

  • Customer communication

  • Fraud prevention

These third-party providers may process information according to their own privacy policies.

6. Advertising and Analytics

We may use services such as Google Analytics, Google Ads, Meta services, or similar advertising and analytics tools to understand website usage and measure the effectiveness of our marketing.

These services may collect information about your device, browsing activity, interactions with our website, and advertisements.

Where required, we will obtain appropriate consent for the use of cookies or similar technologies.

7. Marketing Communications

If you provide your email address or phone number and consent where required, we may send you information about:

  • New products

  • Offers and promotions

  • Discounts

  • Updates about our store

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the message or by contacting us.

8. Sharing Your Information

We may share your information with trusted service providers when necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Technology and website service providers

  • Analytics and advertising providers

  • Customer support services

  • Fraud prevention and security providers

We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights, customers, or business.

We do not sell your personal information for money.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

To exercise applicable privacy rights, please contact us using the contact information provided below.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate consent.

We do not knowingly collect personal information from children in violation of applicable laws.

13. International Customers

If you access or purchase from Eco Traders.in from another country, your information may be processed or stored in countries where our service providers operate.

By using our website, you acknowledge that your information may be processed in accordance with applicable laws and this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

Any changes will be posted on this page with an updated Last updated date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on our website.

Eco Traders.in