Shipping Policy

Last updated: August 11, 2026

Thank you for shopping with Eco Traders.in. We are committed to providing a smooth and reliable delivery experience.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is placed.

Orders are not normally processed or shipped on Sundays or public holidays.

Processing times may be longer during holidays, promotional periods, or periods of high order volume.

2. Shipping Time

After your order has been processed and shipped, delivery generally takes approximately 5–10 business days, depending on the delivery location and shipping provider.

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, holidays, carrier issues, incorrect address information, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be clearly mentioned on our website or at checkout.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation containing tracking information, where available.

You can use the tracking information provided to monitor the status of your shipment.

5. Incorrect Shipping Information

Please make sure that your name, address, phone number, and other delivery information are correct before completing your order.

Eco Traders.in is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We will try to assist you, but we cannot guarantee that changes can be made after an order has been processed or shipped.

6. Delayed or Lost Orders

If your order is delayed or appears to be lost, please contact us with your order number.

We will work with the applicable shipping provider to investigate the shipment and provide an appropriate resolution.

7. Damaged Packages

If your package arrives visibly damaged, please take photographs or videos of the package and product before disposing of any packaging materials.

Contact us as soon as possible so that we can investigate the issue.

8. International Shipping

If international shipping is available for a particular product or destination, applicable shipping charges and estimated delivery times will be shown at checkout.

Customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country, where applicable.

9. Returns and Refunds

For information about returns and refunds, please refer to our Return & Refund Policy.

10. Contact Us

If you have any questions about shipping or your order, please contact us through the contact information provided on our website.

Eco Traders.in